MEMBERSHIP FREEZE AND/OR CANCELLATION
We understand that circumstances may occur during your membership and you have 2 options in what to do with your membership. To cancel or to freeze the account both of which require a written notice, delivered to Eternity Health Partners by mail, email or in person at least 30 days prior to the cancellation/freeze date desired.
Cancellation: Your membership agreement with Eternity Health Partners may be canceled at any time. Once the 30 day written cancellation notice has been processed, billing will be stopped and your chart will be closed. In order to get back into any program with Eternity Health Partners, you will have to rejoin as a new patient with a face to face consult with our Physician, including and not limited to a physical exam and new labs.
*NOTE: The cancellation date will depend on the most current refill date of your prescription. Any or all Membership Discounts will be discontinued upon cancellation request.
Freeze: A membership with Eternity Health Partners may be placed on hold at any time of up to 90 days for $30/month, limited to 2 freezes per year. If you, the membership, wishes to freeze the agreement you may do so by sending as long as a prescription hasn’t been filled within the 30 days you can roll your membership program over to a freeze status. If a prescription has been filled within the 30 days of the written request, your freeze will start the day after your billing cycle.
For any questions or concerns about your membership or what option is best for you
please call us at 805-608-4582 or email us at clientservice@amisantabarbara.com